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Posts: 1
Registered: ‎12-14-2020

Member ID Changed, Best Buy Rewards and Purchase History Vanished,

Hello,

 

I am experiencing similar issues with my account. My member ID has been changed. Rewards and order histoy are all gone.

Can someone help me with my issue?

 

Thank you.

Posts: 1,810
Topics: 91
Kudos: 292
Solutions: 95
Registered: ‎11-23-2018

Re: Member ID Changed, Best Buy Rewards and Purchase History Vanished,

Hello, bqi2, and welcome to our online community!


Thanks for posting on our forum for support. I can imagine your concern to see these changes to your account, as it sounds like you may have more than one active account. I'm happy to look into this and see what I can to do help!

 

I notice you followed up with one of our specialists through private message as well, so I'll be sending you a follow up there shortly. Please check your inbox for my response.

 

All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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