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Posts: 1
Registered: ‎04-05-2020

Married - Name Change Needed

Can someone help me change my last name on my account? I got married and can’t seem to change it on my own when I login to my account. Thanks.
Posts: 8,595
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Registered: ‎10-10-2012

Re: Married - Name Change Needed

Hi, Hcochr21,


Welcome to the Best Buy forum, and thank you for connecting with us. Smiley Happy


First and foremost, congrats on getting married!  It's never a bad idea for a member to make sure the information tied to their rewards account is up-to-date, and it can help prevent potential verification issues when attaching a purchase to a rewards account or picking up an order.  My wife even had to update her own rewards account last year after we got married and she legally changed her last name.  The option to change/update the name tied to a rewards account isn't one you will find online; however, that is something we can help with.


There are a couple of scenarios where we can make changes to the name tied to a rewards account, such as a simple misspelling or legal change.  Please send me a private message with the details listed below, and I will see what I can do to further assist.  A private message can be sent by first logging into the forum and then clicking on the blue button in my signature that just so happens to be labeled "Private Message."


Name (old and new)

Phone #
Mailing address
Email address


How do I update my My Best Buy™ information?


Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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