10-17-2021 04:01 PM
Solved! Go to Solution.
10-17-2021 11:38 PM
10-20-2021 02:45 PM
Good afternoon, bird4027,
Welcome to our forums, and thank you for sharing your experience with us. Missing out on a birthday coupon is one thing, but to hear you’ve been having some issues receiving the phone you’ve ordered with us would be an understandably frustrating experience.
I’d like to take a closer look into this matter and offer any additional assistance I can, however, I’ll need a few pieces of information from you in order to do so. If you could use the blue “Private Message” button in my signature to send me:
As you can imagine, we’ll want to keep this sensitive information out of the public view of our forums, so be sure to use the blue “Private Message” button in my signature to get this sent my way. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.
Looking forward to hearing from you,
10-20-2021 02:58 PM
10-20-2021 03:25 PM
Thank you for following up, bird4027, and I'm glad our phone support teams were able to provide you the assistance you're looking for.
If you ever have any other issues with your Best Buy experience in the future, feel free to return to our Support Forums any time.
All the best,