Points, Policies & Certificates

[TronFan74]

I'm about ready to give up on Best Buy at this point.

I DO NOT and have NEVER received the verification code emails that I request over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over.

I get other emails from Best Buy sends no problem. I've added bestbuyinfo@emailinfo.bestbuy.com to my email contacts. I've requested the code so many times and get nothing.

How am I supposed to login without ever receiving the code?

[TronFan74]

I saw no way to edit my post but I wanted to add, I've been trying on multiple pc's, different browsers and my phone. I do not use a VPN.

[Kadian-BBY]

Welcome to the Best Buy Forums!

Hi TronFan74. Thank you for taking the time to stop by our community forums. I understand your frustration with not receiving the code to log in to your account. It also sounds like you've tried some troubleshoot steps already with no luck. I would be more than happy to take a closer look into this, to see if there is an issue with the account. 

Please, send me a private message by clicking on the blue button next to my signature, with your full name, phone number, and e-mail address. I look forward to hearing from you.

Sincerely,