12-28-2018 01:45 PM
I recently got married and my legal last name has changed. As a result, I am requesting the name be updated on my Best Buy membership account. Any help would be greatly appreciated.
12-28-2018 02:27 PM
Greetings Heidi, and welcome to the Best Buy forum,
Congrats on getting married! I got married back in September and have been helping my wife update her information. She had to update her own rewards account too. You are not going to find the option to change the name tied to your rewards account online though because that option doesn't exist. That is where we can help.
There are a couple of scenarios where we can make changes to the name tied to a rewards account, such as a simple misspelling or legal name change. I will need to gather some sort of proof that your name has been legally changed before I can update you rewards account. Please send me a private message with the information listed below, by clicking on blue button found in my signature, and I will see what I can do.
Name (old and new)