Add Product

Search Results:

Reply
New Member
Posts: 4
Registered: ‎10-24-2021

It looks like you're not eligible for this offer

Hello. Since this summer anytime I receive an e-mail with a My Best Buy Credit Card member offer with a yellow activate offer link I click on the link and receive the following "It looks like you're not eligible for this offer". I have called the toll free number and messaged Support via Twitter and gone to my local store. All three places told me to call Citi which I did and they said to contact Best Buy. Please help. Have a good day!

Regular Member
Posts: 45
Registered: ‎10-30-2012

Re: It looks like you're not eligible for this offer

Same thing has been happening to me. Every email I get and try to activate it says the same thing "It looks like you're not eligible for this offer". And it sucks cuz this month was Cardholder appreciation month, and I haven't been able to take advantage of it.

New Member
Posts: 4
Registered: ‎10-24-2021

Re: It looks like you're not eligible for this offer

I know! And then for Best Buy to tell me to contact Citi and Citi to tell to contact Best Buy ha ha
New Member
Posts: 3
Registered: ‎02-19-2016

Re: It looks like you're not eligible for this offer

Having same issue here!

Regular Member
Posts: 45
Registered: ‎10-30-2012

Re: It looks like you're not eligible for this offer

So I Tired activating it well signed out and I think it worked cuz it showed a barcode with my account number. And when I check my Member Offers on BestBuy.com it shows up too like it’s activated. Maybe it’s just glitched, and it’s showing the not eligible in error.
New Member
Posts: 3
Registered: ‎02-19-2016

Re: It looks like you're not eligible for this offer

Shows up now under my Member Offers but don't see any option to apply during checkout.
New Member
Posts: 4
Registered: ‎10-24-2021

Re: It looks like you're not eligible for this offer

Mine is still not showing up anywhere in my account and I still get the same error when clicking the link in the e-mail.
Regular Member
Posts: 45
Registered: ‎10-30-2012

Re: It looks like you're not eligible for this offer

Card promotions are usually added automatically I think, after you activate them. On the the offer page for for shopping online it says, "Sign in before placing your order." So I assume it's linked to you account.

New Member
Posts: 4
Registered: ‎10-24-2021

Re: It looks like you're not eligible for this offer

Unfortunately, I am not able to activate any of the promotions.