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Valued Member
Posts: 68
Registered: ‎11-05-2015

Is there a way to add Reward Certs to a Sold Out Pre-order?

I ordered the Limited Edition version of Doom Eternal for the PS4 months ago, when it first became available.

At the time of the pre-order I was able to get my Game-club discount


Is there a way I can add my current reward certs to that, or is there no way?

The item cannot be canceled and re-ordered because it is long out of stock for pre-order.

Posts: 7,184
Topics: 116
Kudos: 447
Solutions: 395
Registered: ‎12-23-2016

Re: Is there a way to add Reward Certs to a Sold Out Pre-order?

Hi, Jiryn,


Welcome back to the forums. Thanks for the great question.


There is no way to add My Best Buy certificates to an online purchase after it has been placed. Generally, we would recommend cancelling it and placing a new order, or returning it and re-buying it once you pick it up. 


Neither of those solutions work here. The game isn't available, so a new order isn't possible, as you noted. If you return it, you'd need to buy at the current price, and lose your Gamers Club Unlocked discount.


Fir this particular situation, I believe finding something else to use those My Best Buy certificates on is your best bet. Please let me know if you have any questions. 



Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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