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New Member
Posts: 3
Registered: ‎01-03-2021
Accepted Solution

In need of help, unable to create account

Can't create one with normal means or with my google account. Constantly getting an error message on both.

Posts: 1,146
Topics: 52
Kudos: 217
Solutions: 46
Registered: ‎11-23-2018

Re: In need of help, unable to create account

Hey, Sandwhale!

 

Thanks for joining our online community and posting to our forum, although I hate to hear you may be having issues creating a My Best Buy account. We definitely want to see you enrolled in our program and earning rewards for your purchases! Are you using a non-English browser? Sometimes that can create an issue.

 

Please send me a private message including your full name, email, mailing address, and phone number so I can take a closer look at this in our system. You can find the blue option to do so to the right of my name below.


Best,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎01-03-2021

Re: In need of help, unable to create account

I am currently using Firefox with a few add-ons. Since you mentioned about using a foreign browser, I tried using a different one and that fixed it for me. Thank you.
Posts: 1,146
Topics: 52
Kudos: 217
Solutions: 46
Registered: ‎11-23-2018

Re: In need of help, unable to create account

That's great to hear!

 

Thanks for posting that update. Feel free to reach back out here on the forum with any future questions or concerns you may have. We are always happy to help.

 

Happy shopping,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!