12-11-2020 11:02 AM
Welcome to the Best Buy forum!
I'd say it's never a bad idea for our members to make sure the details tied to their rewards account are up-to-date, as it can potentially help prevent verification issues when attaching a purchase for points or picking up an order. My wife had to update her own rewards account a couple years ago after we got married and she legally changed her last name. The option to change/update the name tied to a rewards account isn't one you'll find online; however, that is something I can help with.
There are a couple of scenarios that allow for us to make changes/updates to the name tied to a rewards account, such as a simple misspelling or legal change. Please send me a private message with the details listed below, by clicking on the blue button found in my signature, and I'll see what I can do to further assist.
Name (nickname and legal name)