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Registered: ‎12-11-2020

I need to change my Best Buy account name

When I made my Best Buy account I accidentally used my nickname instead of inserting my full name. I would like to add my full name to my account.
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Registered: ‎10-10-2012

Re: I need to change my Best Buy account name

Hi, khor_1,


Welcome to the Best Buy forum!


I'd say it's never a bad idea for our members to make sure the details tied to their rewards account are up-to-date, as it can potentially help prevent verification issues when attaching a purchase for points or picking up an order.  My wife had to update her own rewards account a couple years ago after we got married and she legally changed her last name.  The option to change/update the name tied to a rewards account isn't one you'll find online; however, that is something I can help with.


There are a couple of scenarios that allow for us to make changes/updates to the name tied to a rewards account, such as a simple misspelling or legal change. Please send me a private message with the details listed below, by clicking on the blue button found in my signature, and I'll see what I can do to further assist.


Name (nickname and legal name)

Phone #

Mailing address

Email address



How do I update my My Best Buy™ information?


Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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