06-21-2018 01:07 PM
06-22-2018 09:18 AM
Good morning Blichtsinn1,
Welcome to the forum and thank you for being a My Best Buy member! Logging into BestBuy.com to place your order makes keeping track of all aspects of your purchase a cinch. Occasionally we may request customers verify their identities to help keep their accounts secure. This process should be a simple one, and not one that hinders your experience, so I'm glad you've reached out.
Assuming you've ensured the email hasn't been filtered to any spam or advertising folders, please see that I'm sending you a private message to look further into this with you. Please keep an eye on the envelope icon in the top right corner of the page.