06-01-2021 12:34 PM
Welcome to our forums! We take name changes very seriously here at Best Buy, so it’s important to make sure this process is done correctly, to ensure your information is accurate in our systems. You’ve certainly come to the right place for help, and I’ll be happy to assist in getting this updated for you!
As you can see, I’ve removed your last name from the public view of our forums, to protect your private information. In that vein, I’ll ask that you send me the rest of the information I’ll need to locate your account with us via private message, using the blue “Private Message” button in my signature. If you could send me a private message confirming:
As mentioned, be sure to use the blue “Private Message” button in my signature, and if you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.
Looking forward to hearing from you,