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Posts: 1
Registered: ‎01-19-2020

How to change last name, marriage

[ Edited ]

Please change my name from Diane {removed per forum guidelines} to Diane {removed per forum guidelines}

Posts: 4,805
Topics: 50
Kudos: 491
Solutions: 293
Registered: ‎11-29-2016

Re: How to change last name, marriage

Hello, Diane,


Welcome to our forums!  We take name changes very seriously here at Best Buy, so it’s important to make sure this process is done correctly, to ensure your information is accurate in our systems.  You’ve certainly come to the right place for help, and I’ll be happy to assist in getting this updated for you!


As you can see, I’ve removed your last name from the public view of our forums, to protect your private information.  In that vein, I’ll ask that you send me the rest of the information I’ll need to locate your account with us via private message, using the blue “Private Message” button in my signature.  If you could send me a private message confirming:


  • Your first and last name
  • Your phone number
  • Your email address
  • Your mailing address
  • Your new information (in this case, new last name)


As mentioned, be sure to use the blue “Private Message” button in my signature, and if you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.


Looking forward to hearing from you,


How do I update my My Best Buy™ information?

SeanM|Social Media Specialist | Best Buy® Corporate
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