12-04-2018 01:17 PM
I just want to change my name to match my actual name. It is very difficult to do for some reason with Best Buy, I didn't even have this much trouble with my car insurance or other actual legal documents. It is very cumbersome to change it with BB though. Could someone help me with this please? Thank you
12-04-2018 05:55 PM
Hidey ho dozer3677, and welcome to the Best Buy forum,
There are a couple of scenarios where we can make changes to the name tied to a rewards account, such as a misspelling or legal name change. I got married back a couple months ago and had been helping my wife update all her information. She had to update her own rewards account too. You won't find the option to change the name tied to a rewards account online because it doesn't exist. Please send me a private message with the below information, by clicking on the blue button in my signature, and I will see what I can do to help.
|Derek|Senior Social Media Specialist | Best Buy® Corporate|
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