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Registered: ‎01-27-2019

Help with account!

I purchased a Sony a7rii a few weeks ago and made an account with the associate under my phone number. Is it possible to see my purchases and points? I tried with email but no account is showing.

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Registered: ‎10-10-2012

Re: Help with account!

Hi Brooke!


Thank you for taking the time to register for the forum and connect with us. Smiley Happy


How are you enjoying the camera so far?  Capture any good shots?  I am still trying to perfect the art of the selfie.  As far as your rewards account, you should be able to view purchases and any awarded points by logging in on  Do you have a account?  While a store associate can help setup a rewards account, they are unable to setup a member's account.  That is something you would need to do online.


If you have any trouble at all setting up your account, then please feel free to send me a private message and I will see what I can do to help.  I would just ask that you include the information listed below.  A private message can be sent by first logging into the forum and then clicking on the blue button in my signature that just so happens to be labeled "Private Message."



Phone #
Mailing address

Email address


Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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