This is what mine looks like.
Kayden-BBY
Hey there, gunsam!
Thank you so much for reaching out and joining us here on our community forum. I am somebody who likes to use their points quite frequently, so I understand how concerning this may be.
With that being said, I would be more than happy to investigate further and properly document this here at our Corporate Campus for internal review. For me to do so, kindly use the below "PrivateMessage" button on computer to send your:
full name
phone number
email address
link to your reviews (if you can)
All the best,
 | Kayden|Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support. | | |
Kayden-BBY
Hey there, Blahblahblack,
I appreciate you reaching out about this concern as well. Although, this is never the experience we want for any of our customers. However, I see you are currently working with Allison within private messages. She should be able to assist you further if you do still need.
Best,
| Kayden|Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support. | | |
