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Good Morning, Amanda18873.
Thank you for reaching out on the Best Buy Community Forums. Keeping your online accounts protected and secure is one of our largest priorities, so I'd love to assist you in keeping your account safe. Please feel free to send me a private message with your full name, phone number, and email address, so that I can look into this further for you.
Kindest regards,
 | Bobby|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! | | |
