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New Member
Posts: 8
Registered: ‎07-11-2017

Have not received my 25 points per review.

I completed 8 reviews earlier this month, but so far have not received my 25 points for any of them.  I received an email confirmation for each one saying it was posted, so I assume there was no issue with the reviews.

Posts: 190
Topics: 5
Kudos: 18
Solutions: 10
Registered: ‎11-03-2021

Re: Have not received my 25 points per review.

Hey there, ixnay!

 

Thank you so much for reaching out and joining us here on our community forum. Considering I like to do everything I can for extra points, I understand how concerning it may be to not receive your points for the reviews you have left. With that being said, I would be more than happy to investigate further. For me to do so, kindly use the below private message button to send your:
 

full name

phone number

email address

link to reviews you are missing points for

 

All the best,

Kayden|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Valued Member
Posts: 62
Registered: ‎01-21-2013

Re: Have not received my 25 points per review.

23 days so far!
Recognized Member
Posts: 132
Registered: ‎11-02-2011

Re: Have not received my 25 points per review.

Same here. Last year it was almost instant. The ones for this year aren't even showing up as pending points. 

New Member
Posts: 7
Registered: ‎01-17-2023

Re: Have not received my 25 points per review.

I recieved this response from a mod

 

"Thanks for providing your information. There are big changes coming to our rewards program affective Feb. 14, 2023. You should be receiving an email with all the details. Keep an eye out on your junk/spam folder for this email as it should explain why you haven't received your review points."

 

What a joke !

New Member
Posts: 7
Registered: ‎01-17-2023

Re: Have not received my 25 points per review.