08-14-2019 06:49 PM
Solved! Go to Solution.
08-15-2019 06:06 PM
Welcome back to our forums, nuprotocol,
There are plenty of benefits to the My Best Buy™ Mobile program, and I’m happy to hear you’re a member! As it sounds like you’re aware, qualifying purchases should expect to receive a free accessory coupon approximately 6 months after purchase and activation, so I’m sorry to hear your coupon didn’t arrive as expected.
Using the information you’ve provided upon joining our Support Forums, I was able to review your contact history with us, and I’m happy to see our phone support teams were able to address your concerns earlier today. If this isn’t the case, or if you have any other questions, don’t hesitate to visit our Support Forums again.