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Posts: 2
Registered: ‎02-16-2018

Expired reward certificate

Hello, I was wondering if there's any way I can get a reward certificate which expired yesterday at midnight reissued so I may use it today. The expiry date completely slipped my mind until this morning and I meant to use it for a purchase. Thanks in advance for any help.
Posts: 1,133
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Solutions: 45
Registered: ‎11-23-2018

Re: Expired reward certificate

Hi, Cdejesus24!

 

Thanks for reaching back out on our forum for support. I hate to hear how you just missed out on a reward certificate, and I'm happy to provide some more information about this.

 

While we are unable to reissue expired certificates, if you are an Elite or Elite Plus member, you should have an option to ensure you don't miss out on rewards in the future. In your reward settings on your My Best Buy account, you can select the option to change and choose point banking to save your points until you're ready to issue a reward certificate. 

 

If you'd like me to review your My Best Buy and provide any further assistance, please let me know by sending me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.

 

Expired My Best Buy™ Reward Certificates FAQ

 

Regards,

Allison|Social Media Specialist | Best Buy® Corporate
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