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Registered: ‎03-17-2019

Expired Rewards


I spoke to a representative at the store today regarding my expired rewards. They mentioned if I reach out to Best Buy customer service they will reissue the rewards. Can someone help me with that? Thanks!
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Registered: ‎10-10-2012

Re: Expired Rewards

Hello, chufc03,


Welcome to the Best Buy forum!


I have lost a few certificates over the years to expiration dates with each one feeling like a missed opportunity.  All I could think about is the stuff that I could have purchased.  I can imagine you felt similar after noticing that your reward certificate had expired.  It doesn't matter if a reward certificate is valued at $5 or $100.  Any amount of money you can keep in your pocket is a good feeling, and we are all looking to save a few dollars when we can.


As you may read in similar threads on the forum, a non-bonus reward certificate will be automatically issued based on a member's certificate preference and will generally be valid for a period of 60 days unless noted otherwise.  A reward certificate cannot be reissued once having officially expired.  I would like to take a closer look at your rewards account to ensure it is up-to-date, so I will be sending you a private message shortly.  You can read private messages by clicking on the envelope at the top of the page.


Expired My Best Buy™ Reward Certificates FAQ


Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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