06-17-2020 03:05 PM
Good afternoon, Danityree,
Welcome to our community forums. Accruing rewards is one of the many great benefits to being a My Best Buy member and I appreciate you taking the time to provide us your feedback.
As you mentioned, while our store locations were closed we work working to help fulfill orders by both shipping and curbside pickup. While we are unable to reissue certificates after they have expired, I'd be happy to make sure the email address associated with your My Best Buy account is correct. Once a certificate has been issued you should receive an email to make sure you are aware.
I will need a bit more information to do so. Can you please send me a private message that includes your:
You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your response.
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08-04-2020 03:24 PM