05-22-2020 10:00 PM
05-27-2020 02:52 PM
Welcome to the forum, and thank you for being a My Best Buy member! It's exciting to hear that you purchased a new GE washer and dryer with us, though I understand that under the current climate, this ultimately had to be rescheduled as merely a delivery to your garage.
As you may have read in other similar threads, our reward certificates are typically valid for 60 days, unless otherwise noted, and cannot be reissued once expired. While we understand the current times have everyone adapting, as certificates are always redeemable on BestBuy.com and in stores, which remained open for curbside services, these expiration dates were not extended. For more details below, please check out the links below.
I would be delighted to ensure your account is setup for success, so please keep an eye on your inbox in the top right corner of the page for my private message.
05-31-2020 10:36 AM
Hello again, jami4343,
I would encourage you to review the private message I've sent you, and respond to me there. I would be delighted to see how I may assist going forward.