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Posts: 1
Registered: ‎08-07-2019

Expired $45 rewards

[ Edited ]

Is there any way to get my rewards back? Didn’t realize there was an expiry and didn’t receive any notification that it expired.

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Registered: ‎12-23-2016

Re: Expired $45 rewards

Hi, Byeehaaw.

Welcome to the Best Buy Community forums. I've definitely missed out on rewards in the past because I let them expire, and it was a big disappointment. 

Please check out our FAQ on this subject, here. It lays out the typical expiration period of 60 days, and a few additional details. It also notes that we aren't generally able to reissue certificates once they expire.

That said, I'd like to take a look into your account with us. If you could reach out to me through a private message, by using the link in my signature, and include your name, email address, and phone number, I'd appreciate it.

 

Sincerely, 

Kyle R|Social Media Specialist | Best Buy® Corporate
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