11-01-2020 05:19 AM
I have a $60 certificate but I have no idea when it expires.
On https://www.bestbuy.com/loyalty/rewards/overview where it has the columns for amount/certificate number/expiration date, the expiration date column is blank.
When I visit https://www.bestbuy.com/loyalty/rewards/print-certificates?ids=xxxxxxxxx with my cert # being in the x's, there's no expiration date listed on the printout other than Expires on 11:59 PM CT at the top of the reward.
Where else can I look to try to figure out when this expires?
I tried to inspect the elements on the page but nothing is listed as the date, it's truly blank.
11-03-2020 01:01 PM
Hi there, adtr09,
Welcome back to our community forums. I know if I were in your shoes I would want to be sure when this certificate expires. Typically, this expiration date will be listed after logging in your My Best Buy account so I'd like to take a closer look at this for you.
I'll need to gather a bit more information and will be sending you a private message with some more details. You can check your inbox by clicking the orange envelope in the top right of your screen after logging into your forum account.
I look forward to hearing back from you so I can review this!