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Posts: 13
Registered: ‎12-01-2017

Expiration Date of Reward is missing/not listed

I have a $60 certificate but I have no idea when it expires.


On where it has the columns for amount/certificate number/expiration date, the expiration date column is blank.


When I visit with my cert # being in the x's, there's no expiration date listed on the printout other than Expires on 11:59 PM CT at the top of the reward.


Where else can I look to try to figure out when this expires?


I tried to inspect the elements on the page but nothing is listed as the date, it's truly blank.

Posts: 5,898
Topics: 199
Kudos: 579
Solutions: 290
Registered: ‎08-21-2017

Re: Expiration Date of Reward is missing/not listed

Hi there, adtr09,


Welcome back to our community forums. I know if I were in your shoes I would want to be sure when this certificate expires. Typically, this expiration date will be listed after logging in your My Best Buy account so I'd like to take a closer look at this for you.


I'll need to gather a bit more information and will be sending you a private message with some more details. You can check your inbox by clicking the orange envelope in the top right of your screen after logging into your forum account.


I look forward to hearing back from you so I can review this!



AndrewB|Social Media Specialist | Best Buy® Corporate
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