04-16-2019 06:16 PM
04-16-2019 06:33 PM
Welcome to the forum! It's always fantastic to find an item's price has dropped within the return and exchange period, especially when we have our Price Match Guarantee in place. I'm glad to hear you took this to the store to have the price match processed, but it sounds like the transaction may have had some unintended impacts on your My Best Buy points. I would be happy to take a closer look at things to ensure you're awarded the appropriate points for your purchase. I am sending you a private message, so please keep an eye on your inbox in the top right corner of the page.