Points, Policies & Certificates

[theBody]

They should have either A. Kept our benefits through the year like they "sold" us. Or better yet, B. Converted our memberships to total tech so we get a "free trial" essentially and may have considered the paid membership program. But nope. None of that. Just a slap in the face.

[frazank]

A second slap in the face is that after 2 months of posts in their so called forum that have yet to comment on a single post that I have seen.

[theBody]

Lol, they moved my topic here and merged it into this phantom zone thread. They literally dont care. I bet nobody even can see this thread but us.

[rockaway1836]

After being Elite or Elite Plus for longer than I can recall, I'm done with them. I can get the same things from Amazon with free shipping on everything.

[DAkeeD]

I have been a loyal bestbuy cusomer and elite plus member for years. I can purchase elsewhere for cheaper, but continued to use bestbuy because I liked the rewards. Spending anywhere from $6,000 to $20,000 a year through personal and business transactions. Bestbuy will now only be used in emergency situations.There are a lot of people who feel this way and who have spoken out in the forums. Bestbuy's response is to try to silence these people by renaming the thread and there by lowering it's search ability. I will tell all of my customers about this and everyone I know. This is no way to treat the people you need to keep your business operational. 

[DAkeeD]

P.S. I just found out about this today when reviewing my account. When people find out they will search enough to find this forum. It will make them just as irate as myself and everyone else in this forum. You aren't accomplishing your goal to silence us. In fact you're just making yourself look worse buy trying to hide what you have done.

[DAkeeD]

Just made my first purchase since finding out about this through amazon. I would have purchased through bestbuy, and it would have cost $2,489.89. It only cost me $2,114 through amazon. I might not have the same return policy, but the reward is there. Thanks bestbuy for showing how much you don't want customer loyalty. It makes using other companies much easier.

[qlchemist]

I'm now finding out that Best Buy is not even honoring extended return policies that were awarded prior to May 3, 2022. This whole thing is such a joke.

[Pookymeister]

Did they nerf the Reward points generation too? It says 1% back (.5 points per $1) now. First, that's not 1%, but hey that's only math. Maybe that's the default for non-elite and i'm just not used to it being so worthless though.

[qlchemist]

They did Pooky, by a lot.