Points, Policies & Certificates

[frazank]

To summarize.... best buy sucks.

[qlchemist]

Well, now they suck. The Elite and Elite+ options were really competitive and made me want to spend $3k+, or try to, with them. Now, it's just one more price comparison to make before finding the lowest common denominator. An obvious cash grab for Totaltech.

[bri4jenn]

Everyone, please contact your state attorny genral's office to complain.  Search "attorny genral" and your state to find the correct form to fill out.

[qlchemist]

This is a good idea, for consumer protections. COnsidering their terms, up until March 28, {removed per forum guidelines} to obtain that status for the remainder of the year -- that should apply to anyone who had already met either threshold for the remainder of the year/purchasing term. Even doing that probably would've avoided all of this ire. Sent to IL's atty gen.

[Pookymeister]

Does anyone have an old copy of the Terms that include how Elite was promised to work re: filing with state AG consumer protections?

[qlchemist]

I had a link above but it was "removed per forum guidelines."

Archive dot org is your friend - the terms' link is the same. If you go back to some time prior to March 28, the old terms (which were last updated October '21) are there.

[qlchemist]

(Also, funny how my link was removed, but that spam one just above wasn't. Funny, too, that there's nothing I violated in the guidelines.)

[jplp]

Slight correction - Best Buy took down that webpage altogether that my original link directed you to. I thought they fixed it or setup a redirection.

[qlchemist]

"they made promises which *influenced people's purchasing decisions* and then didn't honor those promises."

This is EXACTLY what got me. I would've spent elsewhere if I knew I'd lose my rewards tier regardless.

[theBody]

I see this is the dumping ground for everyones negative posts. GG mods. Way to offer us nothing.