Points, Policies & Certificates

[Anko4569]

Hi, I made a purchase with my Best Buy Credit card for this promotion but when I look at my “Redeemed & Expired Offers” on my account, it doesn’t show up. I just want to make sure my purchase qualified for the $50 gift card as it was over $200.

[Melissa-BBY Senior Social Media Specialist]

Hello, Anko4569,

Thanks for reaching out. A $50 reward certificate is quite the offer, so I can appreciate wanting to ensure that you receive this in your account. I'd be happy to review this with you to find out what may have happened. 

Can you please send me a private message with your name, phone number, and email address? To send me the message, you can use the button in my signature below. 

Sincerely,

[Anko4569]

Thanks for reaching out. I’ve sent the private message.

[Melissa-BBY Senior Social Media Specialist]

Thanks for that! I received the message and will be replying to it shortly. 

Sincerely,