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New Member
Posts: 7
Registered: ‎10-01-2020

Did not receive the full promo amount from Citi Credit Card?

The promo that was running was spend $750 on billing merchants between January 1st and March 31st 2022 and get 10% back in reward certificate. 

 

 

I actiavted the promo on February 14 2022. 

 

I was able to reach $750.02 in spending on February 19th 2022.

 

I received the promo certificate on March 18th 2022. (4 weeks out). However, I only received $60 out of the $75.

 

MAR6CENTURYLINK $50.00800.02
FEB19COMCAST $219.30750.02
FEB18WATER $68.91530.72
FEB18TMOBILE*$446.45461.81
FEB16TMOBILE*$15.3615.36

 

Any help would be great!

 

 

Posts: 58
Topics: 2
Kudos: 7
Solutions: 2
Registered: ‎01-17-2020

Re: Did not receive the full promo amount from Citi Credit Card?

Hi there, Tommy626,

 

Thank you for reaching out to us here on our Forums page regarding your fund. I'd love to take a closer look at this with you. To do so, can you please send us a Private Message verifying your full name, email address, and phone number? 

 

From there, we can see what our next best step will be. 

 

Thank you!

 

 

Duncan|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 7
Registered: ‎10-01-2020

Re: Did not receive the full promo amount from Citi Credit Card?

Were you able to get my private message on ‎03-24-2022 04:52 PM?