Points, Policies & Certificates

[vmth]

I have an old account still in the system and I would like my rewards account deleted for it as I have another one. I've looked online and found several threads linking to these forums and it seems it can only be done here with details sent via PM. Thank you.

[Derek-BBY Retired: Senior Social Media Specialist]

Hi, vmth,

Welcome to the Best Buy forum, and thank you for connecting with us!

If you have multiple rewards accounts, rather than delete/cancel one, I'd suggest we merge them.  The merge process came in handy a few back when I ended up with three rewards accounts of my own.  Any active points or certificates in a secondary rewards account should transfer over to the primary following the merge. Please send me a private message with the details listed below, by clicking on the blue button in my signature, and I'll see what I can do to further assist.

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How to Merge My Best Buy™ Rewards Accounts

Best Wishes,