01-23-2019 10:08 PM
01-24-2019 04:58 PM
Hello Emma, and welcome to the forum!
Having multiple memberships can be tricky to manage, especially if rewards are split between them. Even if points are all on one membership, it can be confusing to try to ensure this remains so. While we can't delete BestBuy.com profiles, we can merge your My Best Buy memberships to make things easier for you.
Please see that I am sending you a private message to gather some additional details from you. You may check your messages by signing into the forum then clicking the envelope icon in the top right corner of the page.