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Posts: 1
Registered: ‎05-24-2020


I am wanting and needing to delete an account that I created a while ago; bc I used my dads name then; but he used my email address. Now I would like to either change the name on the account to my name, since my father is no longer alive; or delete the account altogether so that my email will become available again for me to use when creating a new account under my name
Posts: 12,468
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Registered: ‎01-03-2013

Re: Delete ACCOUNT

Hi there, Saw82110, 


Welcome to the forum, and thank you for reaching out to us regarding the name reflected on your account. First and foremost, please accept my condolences for your loss. I can understand you wanting to ensure your account is in your name, especially as any variation could cause some confusion with verification and using the account. 

As you may read in the post below, we are typically only able to update the name on an account under certain circumstances. Furthermore, under our Privacy practices, we're typically only able to modify an account at the request of the owner, as indicated by the registered name. I understand you are in a peculiar situation though, so I would be happy to see how I can help. Please keep an eye on your inbox in the top right corner of the page for my private message. 


How do I update my My Best Buy™ information?



Tasha|Social Media Specialist | Best Buy® Corporate
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