03-09-2021 12:25 PM
03-09-2021 01:01 PM
Thanks for joining our online community and posting for support. It's always important to have your account information in order, and I know I'd be searching for assistance with my name display as well. There are a couple scenarios where we can make changes/updates to the name tied to a rewards account, and it would ultimately depend on whose name was provided back when the rewards account was created. You won't find the option to make that sort of change/update online though, but I'm happy to look into this and help!
To start, please send me a private message including your full name, email, phone number, mailing address, and My Best Buy member ID. You can find the blue option to message me to the right of my name below.
Happy to help,