Points, Policies & Certificates

[kimberc99]

Hello, my only Best Buy rewards account has a different member ID to that of my BB credit card member ID. This has made it difficult to view my points and certificates, so I’d appreciate any help on resolving this.

Thank you in advance.

[Jack-BBY Social Media Specialist]

Hey there, kimberc99,

Thank you for reaching out to us here on our forum! Having your Best Buy Credit Card linked up to your My Best Buy account is essential for building My Best Buy points, so I understand looking for some help here.

I would be happy to take a closer look into this on my end and see how I can help. To start, please send me a private message with your full name, phone number and email.