Points, Policies & Certificates

[SirDAB]

My email address has changed and my password associated to that email address is forgotten.

I can use social media to get into the account, but i can't change email address, etc.

[Tasha-BBY Social Media Specialist]

Hi there SirDAB, 

Welcome and thank you for reaching out to us! This is a great place to reach out to request your information be updated, as listed in the article below, especially if you no longer have access to the old email address. 

How do I update my My Best Buy™ information?

I would be happy to take a look at updating your details, so I am sending you a private message. You may view this by signing into the forum then clicking the envelope icon in the top right corner of the page. 

Sincerely, 

[SirDAB]

Thank you!

[Tasha-BBY Social Media Specialist]

Hi SirDAB, 

Thank you for responding to my private message. I've received it and will be responding shortly. 

Regards,