Points, Policies & Certificates

[Buro]

When trying to create a BestBuy account, I keep getting the following error message:

"Sorry, there was a problem creating your account.
Please review your info and try again."

I have tried using a different browser, using incognito mode, and clearing cache.

I dont know what to do at this point and this has soured my experience.

[AllisonS-BBY Social Media Specialist]

Hey, Buro.

Welcome to our forums!

 I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:

• Your first and last name
• Your phone number
• Your email address 

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.

Thanks,