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New Member
Posts: 1
Registered: ‎03-02-2022

Creating an account

When trying to create a BestBuy account, I keep getting the following error message:


"Sorry, there was a problem creating your account.
Please review your info and try again."


I have tried using a different browser, using incognito mode, and clearing cache.


I dont know what to do at this point and this has soured my experience.

Posts: 220
Topics: 7
Kudos: 45
Solutions: 26
Registered: ‎11-08-2021

Re: Creating an account

Hey, Buro.

Welcome to our forums!

 I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:


  • Your first and last name
  • Your phone number
  • Your email address 

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.




Allison S|Senior Social Media Specialist | Best Buy® Corporate
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