03-19-2020 06:42 PM
I made two in-store purchases in January that are not showing up in online records - neither in my purchase history, nor in my reward points.
I'm sure that the reason the points are missing is that I neglected to provide my BB member information at the time - mea maxima culpa - but nevertheless I would be grateful for some assistance getting this resolved.
03-21-2020 03:16 PM
Welcome to our community forum. My Best Buy points are a great benefit to being a my Best Buy member and I would be happy to check on this for you. While purchases made with Best Buy should post to your account 15 days after your purchase, Magnolia purchases can take up to 30 days after the last item is delivered. Was there a delivery required for this purchase?
I will need a bit more information about your account so I can review this. Can you please send me a private message that includes your:
Magnolia Invoice Number
You can send me a private message by clicking the blue button at the bottom of this post across from my name. I look forward to hearing back from you.