02-15-2023 02:37 PM
02-15-2023 04:25 PM
Thank you for reaching out to us about wanting to convert your business account back to a personal account. Having to start fresh with a new account is not ideal and I understand your worry with the issue. Since your account is currently a business account, you will need to contact Best Buy Business for further support. You can contact Best Buy Business Agent via there support number at (800)304-7955. They will be able to provide assistance with your situation and see about converting your account. I hope I was able to get you pointed in the right direction, if you have any questions, please let us know. If not, I hope you enjoy your day.
|Riley|Senior Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support