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Posts: 1
Registered: ‎01-11-2021

Confirmation Email

I’m trying to log in to my account on Best Buy, but when I log in it prompts me to put a verification code that they sent by email. I never received the email no matter how many times I try.
Posts: 1,852
Topics: 92
Kudos: 299
Solutions: 99
Registered: ‎11-23-2018

Re: Confirmation Email

Hey, oscara93!


Thanks for joining our online community and messaging us for support, although I hate to hear about the issue you're having. I know how important it is to be able to place orders while logged into your account, and I'm happy to do what I can to help.


First, I suggest adding to your safe sender's list. This may help in receiving the verification code you mentioned. Also, please review the following articles and let me know if you're still in need of help:


Having trouble logging into your My Best Buy/ account?


How to Reset Your Password


All the best,

Allison|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or