01-11-2021 05:48 PM
01-12-2021 12:43 PM
Thanks for joining our online community and messaging us for support, although I hate to hear about the issue you're having. I know how important it is to be able to place orders while logged into your account, and I'm happy to do what I can to help.
First, I suggest adding BestBuyInfo@emailinfo.bestbuy.com to your safe sender's list. This may help in receiving the verification code you mentioned. Also, please review the following articles and let me know if you're still in need of help:
All the best,