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Posts: 1
Registered: ‎01-11-2021

Confirmation Email

I’m trying to log in to my account on Best Buy, but when I log in it prompts me to put a verification code that they sent by email. I never received the email no matter how many times I try.
Posts: 1,133
Topics: 52
Kudos: 216
Solutions: 45
Registered: ‎11-23-2018

Re: Confirmation Email

Hey, oscara93!

 

Thanks for joining our online community and messaging us for support, although I hate to hear about the issue you're having. I know how important it is to be able to place orders while logged into your account, and I'm happy to do what I can to help.

 

First, I suggest adding BestBuyInfo@emailinfo.bestbuy.com to your safe sender's list. This may help in receiving the verification code you mentioned. Also, please review the following articles and let me know if you're still in need of help:

 

Having trouble logging into your My Best Buy/BestBuy.com account?

 

How to Reset Your BestBuy.com Password

 

All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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