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Close my account

I want my account closed and all of my information removed from Best Buys database
Posts: 0

Re: Close my account

I wany everything gone as we will no longer have any business with Best Buy.

Your email:
Please be advised, there's some information we won't delete.

If the information relates to an ongoing relationship or existing contract you have with Best Buy, we will not delete it. This includes information related to:
In-progress orders, purchases, or service transactions
Geek Squad® Protection Plans
My Best Buy® Credit Card
My Best Buy program membership
Total Tech Support™ membership

I want all of that info gone. I no longer want any sort of membership.
Posts: 6,667
Topics: 227
Kudos: 551
Solutions: 339
Registered: ‎08-21-2017

Re: Close my account

Good morning, anonwill8824,


Welcome to our community forums and thank you for taking the time to write to us regarding your My Best Buy account. While I am disappointed to hear that you would like to cancel this, I can certainly help you walk through this process to remove your information from our systems.


I will need a few additional details so I can begin working on this for you. Can you please send me a private message that includes your:


Full name

Email address

Phone number

You can send me a private message by clicking on the blue button at the bottom of this post across from my name. I'll keep an eye out for your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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