06-13-2020 02:44 PM
I would like to close my Best Buy Rewards Account. I've noticed on previous threads that it is done through contacting a support rep directly. What information is needed to close my account?
06-22-2020 10:24 AM
Hi there, goldeneagle8,
Welcome to the forum, though I wish it were under better circumstances. While I hate to see our customers go, I respect their decision to do so. Please keep in mind that while we are able to cancel My Best Buy memberships, we're generally unable to delete BestBuy.com profiles, but they will be retired after a prolonged period of inactivity. I'll need a few details from you to cancel your membership, so please keep an eye on your inbox in the top right corner of the page for my private message.