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Registered: ‎01-18-2015
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Changing name on My Best Buy account

Howdy!

Years ago my mother-in-law's name ended up on my Best Buy account somehow, I've never been able to figure out how. Over the years I've tried on and off to get it changed and I'll like to take a swipe at changing it again. I've had the one My Best Buy number for many years and a best Buy credit card tied to it for quite some time. What's the best way to get this sorted out?

 

Thanks.

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Registered: ‎10-10-2012

Re: Changing name on My Best Buy account

Good afternoon, elmermasters,

 

Welcome to the Best Buy forum!

 

There are a couple scenarios where we can make changes/updates to the name tied to a rewards account, such as a misspelling or legal change.  You won't find the option to make that sort of change/update online though; however, that is something I can help with.  It would ultimately depend on whose name was provided back when the rewards account was created, and if I can confirm your name was provided, then updating the rewards account shouldn't be a problem. Please send me a private message with the details listed below, by clicking on the blue button in my signature, and I'll see what I can do to help.

 

Name

Phone #
Mailing address

Email address

 

How do I update my My Best Buy™ information?

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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