03-27-2019 08:49 AM
I need to update the name on my account because it has changed, and yes I mean it is a legal name change. This isn't a case where I just want to go by something different, which seems to be what everyone defaults to when I ask about this with companies...
How can I acomplish this?
03-27-2019 03:08 PM
Good afternoon, Mephist1376,
Thank you for taking the time to connect with us.
You have come to the right place! It is never a bad idea to make sure the information tied to a rewards account is up-to-date. My wife had to update her own rewards account last year after we got married. It can help prevent potential verification issues when attaching a purchase to a rewards account. You are not going to find the option online to change the name tied to your rewards account though because it doesn't exist. That is where I can help.
There are a couple of scenarios where we can make changes to the name tied to a rewards account, such as a misspelling or legal change. I may need to gather some sort of proof if your name has been legally changed before your rewards account is updated. Please send me a private message with the information listed below, by clicking on the blue button found in my signature, and I will see what I can do to further assist.
Name (old and new)