Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 1
Registered: ‎05-30-2020

Change of name on Best Buy.com

Hello! I got divorced so I would like to change my name on my Best Buy.com account
Highlighted
Posts: 8,596
Topics: 362
Kudos: 199
Blog Posts: 0
Solutions: 539
Registered: ‎10-10-2012

Re: Change of name on Best Buy.com

Greetings, Rebeka80, and welcome to the Best Buy forum,

 

It's always a good idea for members to make sure the information tied to their rewards account is up-to-date, as it can help prevent potential verification issues when attaching a purchase or picking up an order.  I went down the divorce road a few years ago, and while I didn't have to update my name, I do remember having to update the mailing address tied to all of my online accounts.  The option to change/update the name tied to a rewards account isn't one you will find online; however, that is something I can help with.

 

There are a couple of scenarios where we can make changes to the name tied to a rewards account, such as a simple misspelling or legal change.  Please send me a private message with the details listed below, by clicking on the blue button in my signature, and I'll see what I can do to further assist.  Just keep in mind I may need to gather some sort of proof as to your name having been legally changed before I can make any updates.

 

Name (married and maiden)

Phone #
Mailing address
Email address

 

How do I update my My Best Buy™ information?

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!