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Registered: ‎01-07-2019
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Change name on rewards account


I recently got married and need to change the last name on my rewards account. How can I do this?


Thank you,


Posts: 8,227
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Registered: ‎10-10-2012

Re: Change name on rewards account

Hello Demi,


Thank you for taking the time to register for the forum and connect with us. Smiley Happy


Congratulations on the nuptials!  It is never a bad idea to make sure the information tied to your My Best Buy™ rewards account is up-to-date.  I got married a few months ago and helped my wife go about updating her information.  She had to update her own rewards account too.  You are not going to find the option to change the name tied to your rewards account online because that option doesn't exist.  That is where I can help though.


There are a couple of scenarios where we can make changes to the name tied to a rewards account, such as a simple misspelling or legal name change.  I may end up needing to gather some sort of proof that your name has been legally changed before I can update your rewards account.  Please send me a private message with the information listed below, by clicking on the blue button in my signature, and I will see what I can do to further assist.


Name (old and new)

Phone #
Mailing address

Email address


How do I update my My Best Buy™ information?


Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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