Points, Policies & Certificates

[eshin0913]

Hello, 

I would like to see how I can change my last name on the account. There is a typo on my last name so would like to get that changed. Thank you.

[Derek-BBY Retired: Senior Social Media Specialist]

Greetings, eshin0913, and welcome to the Best Buy forum,

I'll never disagree with a member wanting to make sure the details tied to their rewards account are up-to-date, as it can help prevent issues when verifying a member's identity or when attaching a purchase for points.  My wife legally changed her last name after we got married a few years back and then had to update her own rewards account.  The option to change the name tied to a rewards account isn't one you will find online under Account Settings; however, that is something I can help with.

There are a handful of scenarios that allow for us to make changes to the name tied to a rewards account, such as a simple misspelling or legal change.  Please send me a private message with your name, phone number, mailing address and email address, and I'll make sure the details tied to your rewards account are up-to-date.  A private message can be sent by clicking on the blue button found in my signature.

How do I update my My Best Buy™ information?

Best Wishes,