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Posts: 1
Registered: ‎11-06-2020

Change last name

I need to change my last name on on Best Buy account & rewards account because I got married. I just did PM mybestbuy support but I don't know if they receive the message. I read on other forums that they need proof but I can't attach doc to the PM. They should let us change our last name online instead of doing this long way! I need help still because they haven't answer! 

Posts: 5,693
Topics: 190
Kudos: 510
Solutions: 268
Registered: ‎08-21-2017

Re: Change last name

Good morning, ShannonRyan,


Welcome to our community forums. I can certainly understand wanting to make sure your My Best Buy account has the correct information to prevent any confusion when making a purchase.


I'm glad to hear that you were able to send us a private message with some more details. Please allow me a few moments to review this. I'll be sending you a private message with some more details shortly.


You can check your inbox by clicking the orange envelope in the top right of your screen after logging into your forum account. I look forward to further assisting you!


How do I update my My Best Buy™ information?

AndrewB|Social Media Specialist | Best Buy® Corporate
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