Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
I got married in Fall 2018 and changed my last name. I just now noticed my account primary address shows my maiden name but it cannot be edited. Is there any way to change it online? Thank you! 
AndrewB-BBY
Social Media Specialist
Posts: 6,425
Topics: 218
Kudos: 500
Solutions: 326
Registered:
08-21-2017
Hi there, Jessica,
Thank you for stopping by our community forums. I'm sure it's easy to forget to update your account during the excitement of getting married, I would be happy to see how I can help. While you are able to update most of your account information, our team would need to assist you in changing the name on your account.
I will need a few more details so I can begin to review your account. Can you please send me a private message that includes your:
Previous name
Updated name
Email address
Phone number
Billing address
You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you.
 | AndrewB|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! | | |
